Noise Management Plan

Site Description

The secure dog park is located at Hoodston Farm, Findowrie, by Brechin. The dog park will be contained within an area enclosed on all sides by an appropriate secure fence. Access to the secure park area will be through a locked gate with a key code entry, Shown on the site plan.

Intended Use

As a secure exercise area, for up to a max of 6 dogs during any 1 booking. This will be included, along with the other terms of use including but not limited to

  • The park will not be used by a dog walking businesses to walk multiple client’s dogs
  • The park will not be used for dog obedience classes

These terms and conditions will have to be read and accepted during booking; adherence is monitored, as we, or our delegate, are on-site and the park is located within view all day during the opening hours.

Agreed Policies to Control Noise

The venue is committed to maintain good relations with neighbours, The objective is to keep any disturbance to an absolute minimum and to ensure the noise management plan is implemented effectively. 

We, or our delegate, will be on-site within audible and viewing distance all day during opening times and we will warn anyone causing excessive noise that should it continue, they would be asked to leave and or banned from using the park in the future.

The venue will be open in the summer months (March to October) from 8am to 8pm, Winter months November to February from 8am to 6pm. Only pre booked clients will be permitted into the park.

Clients will be advised that dog’s barking is to be discouraged. 

There is a tree and hedge line along the boundary of the park with the closest neighbours, this will buffer any noise from the neighbours closest to the park.

Complaints procedure

Any complaints made about noise will be requested to be made either in writing or by email [email protected] or should it be urgent by telephone, there will be signs displayed adjacent to the entrance gate on the fence with these contact details which will be visible from outside the park as well as inside the park along with being provided on the website, to ensure that an accurate record can be kept. A logbook will be kept of any complaints made, and how the complaint was resolved. If a client, or a client’s dog(s), causes recurring noise problems, a warning will be issued. If the problem persists, the client will be denied access to the facility.

Investigation procedure

The investigation procedure would follow from either our observation or an external complaint as follows;

  • Identify who was using the park during that period of complaint from the booking system
  • Contact them and record by email to investigate
    • if there were any external mitigating circumstances which may have been caused by other influences outside of the park. 
    • ask why they thought their dog was causing excessive noise i.e. due to over excitement, etc
    • ask if they feel that, should they return to use the park again that excessive noise would not happen again
    • warn the user, should it happen again they would be banned from using the park
    • should it be a repeat offense the client will be banned from using the park and unable to book online
  • A written log will be kept, see below, and reviewed as follows
    • During the first week from opening daily
    • During the remainder month from opening weekly
    • During the remainder of the year from opening monthly
    • Yearly there after